Gideon Guarantee Club
What’s the most important service you can have done for your HVAC system? The original installation is crucial, of course, as are targeted repairs. But if you want to ensure the highest quality performance, energy-saving results, and a system with a long service life that delivers the best return on your original investment, then you need to schedule professional maintenance for your air conditioning and heating system with Gideon Heating & Air Conditioning.
- Family Owned and Operated Since 1967
- 100% Satisfaction Guaranteed
- Service Department That Goes Above and Beyond for Customers
To make it easier and more rewarding for you to schedule routine preventive maintenance for your HVAC system, we’ve created the Gideon Guarantee Club. When you’re a member of the Club, you’ll have your all-importance maintenance visits covered. You’ll receive more as well—membership perks that add value to maintenance.
Joining the Gideon Guarantee Club is one of the best ways that we can deliver on our Gideon Guarantee of comfort, energy efficiency, and peace of mind. As with everything we do, our Gideon Guarantee Club goes above and beyond for our customers.
We don't kid around when it comes to your comfort! Contact Gideon Heating & Air Conditioning today to join the Guarantee Club and schedule maintenance!
Why Regular HVAC Maintenance Is Critical
Any heating and cooling system in Southeast North Carolina undergoes a great deal of stress over the year, especially during our hot and humid summers. The accumulation of wear and tear on the components will lead to the system prematurely aging and costing more and more to run. Without maintenance to reduce the strain on an HVAC system, it will run into an increased number of repairs, reduced cooling, and heating power, poorer indoor air quality, and eventually an expensive early replacement.
When you keep up with maintenance, you’re not only investing in dependable comfort and peace of mind, you’re investing in savings. Professional maintenance pays you dividends!
The Benefits of Scheduling Regular Maintenance
Before we get to the rewards of joining the Gideon Guarantee Club, we want to convince you of the benefits of having twice-annual maintenance for your HVAC system. We recommend you schedule maintenance for your air conditioning system in the spring and for your heating system in the fall. This helps prepare them right before they are needed the most.
When you keep up with this maintenance schedule and always rely on our experienced team, you can expect these benefits:
Improved Energy Efficiency
Regular maintenance helps keep your HVAC system running at peak efficiency. Our Gideon professionals clean and inspect components like filters, coils, and fins, ensuring that your system doesn’t have to work harder than necessary. This leads to lower energy use and reduced utility bills.
Extended System Lifespan
Well-maintained HVAC systems tend to last longer. By catching and addressing issues early, such as worn-out parts or refrigerant leaks, our pros can prevent more severe damage that might lead to costly repairs or premature replacement. In fact, an HVAC system that doesn’t receive maintenance may only last half its estimated service life.
Consistent Comfort
Our expert technicians will calibrate your HVAC system to ensure consistent airflow, temperature control, and humidity regulation. This translates to better comfort throughout your home or business, without the worry of sudden temperature fluctuations or breakdowns.
Reduced Risk of Breakdowns
Routine inspections by HVAC professionals can identify potential problems before they cause system failure. This proactive approach reduces the risk of unexpected breakdowns, especially during peak usage seasons like winter or summer when you rely most on heating or cooling.
Better Indoor Air Quality
Dirty or poorly maintained HVAC systems can circulate dust, allergens, and other pollutants throughout your space. Our Gideon experts will replace air filters and clean the system’s components to help improve indoor air quality, which is especially beneficial for people with allergies or respiratory issues.
Safety
A well-maintained HVAC system is safer to operate. During a maintenance inspection, we will check for gas leaks, faulty wiring, and other hazards that could pose a risk to your home or business, ensuring that the system is operating safely and efficiently. This is especially important for furnaces.
Warranty Protection
Many HVAC manufacturers require regular professional maintenance as part of their warranty terms. Skipping maintenance could void your warranty, leaving you responsible for repair costs if something goes wrong.
Cost Savings
Arranging for regular maintenance with professionals may seem like an added expense, almost a luxury. But maintenance can save you money in the long run by preventing major repairs, reducing energy costs, and extending the life of your system. You’ll be saving all the time when you have HVAC equipment that’s well-maintained.
Can I Handle HVAC Maintenance Myself?
The simple answer is: for complete HVAC maintenance service, you must have professionals do the job. Only trained experts like the experienced Gideon professionals have the equipment and knowledge to effectively do jobs like clean refrigerant coils, recalibrate thermostats, tune up blower motors, test refrigerant pressure, record amp draw, and make inspections that will catch potential problems.
However, there are several maintenance steps you should make around the year that supplement the special care you get from professional maintenance:
Replace the Air Filters Regularly
One of the most important and easiest tasks is replacing the air filters on your HVAC system.. Dirty filters reduce airflow, making your HVAC system work harder, which can increase energy consumption and lead to wear and tear. Depending on the type of filter and system, replace or clean the filters every 1 to 3 months.
Inspect and Clean Vents and Registers
Make sure that vents and registers are not blocked by furniture, dust, or debris. Keeping these areas clear allows for better airflow throughout your home. You can also use a vacuum to remove dust and dirt from vents and registers to maintain good air quality.
Check the Thermostat Settings
Ensure your thermostat is working properly and set at an efficient temperature. Consider upgrading to a programmable or smart thermostat, which can automatically adjust the temperature based on your schedule, saving energy and improving comfort.
Keep the Outdoor Unit Clean
If you have an outdoor unit (for an air conditioning system or heat pump), regularly check it for debris such as leaves, dirt, and twigs. You can carefully clean the area around it, and gently hose off the condenser fins to keep them free of dust and dirt. Make sure to turn off the power to the unit before doing any cleaning.
Check the Condensate Drain Line
The condensate drain line helps remove moisture from the air and can get clogged with algae or debris. Periodically check this line for blockages and clear them by flushing it with a mixture of water and a small amount of vinegar. This prevents water backup, which can cause water damage and affect system performance.
Keep the Area Around the Indoor Unit Clear
Ensure that there is no clutter or objects blocking the indoor unit (whether it’s a furnace or air handler). Good airflow around the unit is essential for it to function properly.
Monitor Energy Bills for Unusual Spikes
Keep an eye on your energy bills. A sudden spike can indicate that your HVAC system is not working efficiently. If you notice this, you can check for issues like a dirty filter or blocked vents and see if resolving those problems helps reduce energy usage.
Listen for Unusual Noises
Pay attention to any strange noises coming from your HVAC system, such as rattling, grinding, or squealing. These could be early signs of a problem that you can report to a professional before it becomes more serious.
What You Get as a Gideon Guarantee Club Member
Now let’s get to the good stuff—the Gideon Guarantee Club itself. Here’s the package you’ll receive when you’re a member:
- Two system checks per year—filters included
- A 22-point HVAC inspection
- Priority service over non-members—you can skip to the front of the services queue
- 20% discount on repair parts, labor, and refrigerant
- 3% discount on HVAC replacement (with 5 years of Membership)
- Two-year guarantee on replaced parts
- A transferable agreement to new owner
That’s an immense amount of value packed into one membership. You’ll already save money from the two maintenance visits alone. The Club increases those savings with discounts and guarantees. And remember these guarantees are on top of our Gideon Guarantee. You’ll also enjoy better convenience with priority scheduling that puts you first on the list when you need service.
The 22-Point Gideon Guarantee Club Inspection
Are you curious about what our 22-point HVAC inspection covers? We’re glad you asked. The Gideon Guarantee Club’s 22-point inspection is a comprehensive overview and tune-up of your HVAC system:
- Monitor refrigerant pressures
- Monitor defrost operations
- Measure temperature difference across coil
- Test safety controls
- Check start capacitor
- Check run capacitor
- Check lock rotor amps at compressor
- Check to make sure system is equipped with a time delay
- Check to ensure breaker in main panel is the correct size for air handler
- Clean or replace filters
- Apply coil cleaner to blower
- Inspect inside of blower housing
- Turn on heat/cooling to ensure it’s working
- Record amp draw from heater and compare to data plate on air handler
- Inspect and tighten all electrical connections
- Clean indoor coil
- Clean condensate drains and drain pan
- Clean blower wheel
- Check duct system for condensation and air leakage
- Check indoor blower cabinet for mold or mildew
- Check wiring voltage
- Monitor thermostat operation
Get Started With the Gideon Guarantee Club Today
Gideon Heating & Air Conditioning is more than just an HVAC company serving Surf City, NC and the rest of Southeastern North Carolina. We’re a steadfast partner for comfort in the local community. We built our reputation of trust over three generations and more than five decades—people expect honesty, reliability, and a commitment to customer satisfaction from us. Because we’re family owned and operated and have been from the day we started in business, we understand what it takes to ensure comfort, safety, and happiness in homes and businesses.
The Gideon Guarantee Club is designed to deliver the best we have to offer. It matters to us that you have the care necessary for your HVAC system to prevent emergency breakdowns or an expensive replacement that comes at the worst time. It matters to us that you have reliable, quality comfort. It matters to us that you have energy-efficient equipment that helps you save money year after year. The Guarantee Club is part of our promise to you of exceptional service every time.
If you want more details about membership in the Gideon Guarantee Club, feel free to contact us. We make it a point to be available to customers to answer questions they have and offer tips. Our friendly and knowledgeable staff will be glad to help you get enrolled in the Guarantee Club and schedule your first HVAC maintenance and tune-up visit.
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